Scheduled Outages : OrionVM Support

OrionVM Knowledge Base/OrionVM Service Status

Scheduled Outages

OrionVM Support
posted this on May 02, 2011 09:19

This page details any Scheduled Outages planned for the system, the resources impacted and the length of the outage. OrionVM will aim to provide as much notice as possible for any Scheduled Outages.

Scheduled Outages:

Scheduled Outage Window	Duration	Resources Impacted	Description
N/A	N/A	N/A	N/A

Completed Maintenance

Scheduled Outage Window	Actual Duration	Resources Impacted	Notes
8pm Sunday 29th May - 4am Monday 30th May	8H	Command and Control - (panel.orionvm.com.au) will be unavailable from 8pm to 4am. Instances - your instances will experience 15 - 30 minutes of down time at roughly 8:30pm.	We are performing several upgrades to the OrionVM infrastructure, including several hardware/software upgrades to the platform. We will have a C&C outage for most of the period, and your instances will experience 15-30 minutes of down time. This is to allow us to roll out features such as private networking. We will try to minimise the impact of this upgrade as much as possible. Thanks for your support while we upgrade the system to deliver more features to our customers.
10pm Sunday 15th May - 6am Monday 16th May	8H	Command and Control Stack (API & Web Panel) will have intermittent service interruptions. Instance Storage may have slightly degraded performance for a short amount of time per instance.	Upgrade of the Command and Control stack was completed within the timeframe estimated. No instances were impacted by this upgrade. Thanks for your support!
Start: Saturday 10th September 20:00 AEST GMT+10 Finish: Sunday 11th September 06:00 AEST GMT+10	10H	OrionVM Cloud Servers - All customer instances to be shut down gracefully before the start of the migration. OrionVM Panel (https://panel.orionvm.com.au) OrionVM API (https://panel.orionvm.com.au/api) OrionVM Public Transit	OrionVM is scheduling this outage window to migrate our equipment from our existing racks in the Vocus Datacenter through to a private cage in Equinix Sydney3. During this time, all instances will be shutdown and will be restarted upon completion of the migration. We appreciate your support during this time. Please do not hesitate to contact us on 1300 569 952 or email support@orionvm.com.au if you have any concerns or questions.